Contact Us

Here at The Hitz we care about you!

General Questions or enquiries

If you have any questions or enquiries about certain products or have any merchandise related questions then please feel free to email The Hitz Retail Manager tom.makepeace@thehitz.co.uk

Shipping 

Due to the current pandemic around the world, please may we ask you to wait at least 10 - 15 working days for your order to arrive after we have shipped it. If your order still hasn't arrived after 15 working days then please email The Hitz Retail Manager tom.makepeace@thehitz.co.uk

Shipping Process

When you have placed an order with us, we will wait until your money has cleared out into our retail bank before we can Fulfil your order. Once the money has been cleared we will ship your order to your address and should aim to get to you within 15 working days!

Working Hours

We are committing to working hours for our retail team here at The Hitz. We will ship orders and reply to any emails during these times:

 

Day  Hours
Monday 10:00 - 16:00
Tuesday 10:00 - 16:00
Wednesday 10:00 - 16:00
Thursday CLOSED FOR SHIPPING AND EMAILS
Friday 10:00 - 16:00
Saturday 10:00 - 13:00
Sunday CLOSED FOR SHIPPING AND EMAILS